Terms of Service
Effective Date: January 20, 2026
These Terms of Service govern your use of the website and SMS communication services provided by Patten Monument MFG Co INC (“we,” “us,” or “our”). By using our website or opting in to receive text messages from us, you agree to these terms.
Use of Our Website
By accessing pattensmichiganmonuments.com, you agree to use the site for lawful purposes only. You may not use our website in any way that violates applicable local, state, or federal law.
SMS Messaging Program
Patten Monument MFG Co INC offers SMS text messaging as a communication channel for customers who request information, submit a quote request, or consent to receive messages from us.
What Messages You May Receive
By opting in, you may receive text messages including but not limited to:
- Appointment confirmations and reminders
- Quote follow-ups
- Order status and project updates
- General customer service communications
How to Opt In
You may opt in to receive SMS messages by:
- Submitting your phone number through the contact or quote form on our website and checking the SMS consent box
- Providing verbal or written consent at any of our physical locations
How to Opt Out
You may opt out at any time by replying STOP to any message from us. Once we receive your STOP request, you will be removed from our messaging list and will not receive further SMS communications, except for a one-time confirmation of your opt-out.
Message Frequency
Message frequency varies. You will only receive messages relevant to your inquiry or order with us.
Costs
Message and data rates may apply. These charges are determined by your mobile carrier and plan. Patten Monument MFG Co INC is not responsible for any charges incurred by your carrier.
Help
For help, reply HELP to any of our messages or contact us directly:
- Email: ryan@pattensmichiganmonuments.com
- Phone: 269-945-5922
Privacy
Our collection and use of your personal information, including phone numbers, is governed by our Privacy Policy, which can be found at: [PRIVACY POLICY URL]
Your SMS opt-in information is never shared with or sold to third parties for marketing purposes.
Limitation of Liability
Patten Monument MFG Co INC is not liable for any damages arising from your use of this website or reliance on any content provided herein. We reserve the right to modify or discontinue any service at any time without notice.
Changes to These Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date. Continued use of our website or SMS program after changes are posted constitutes your acceptance of the updated terms.
